Preparation: Phone only (iOS or Android WeChat App) When you need to restore this data to a new phone or mobile device, just log in to the Desktop App, go into ‘Backup and Restore’ and choose ‘Restore on Phone’.įor chat history, files, contacts, or moments: Request personal data backup files (EU, US only) That’s it! The data is now stored on your Desktop WeChat.
Keep both the computer and phone Apps open the entire time, or else the backup process will pause.ħ. This process will take you anywhere from a few minutes to hours, depending on how much data your chat logs have (i.e. Take out your Phone and follow on-screen guidance to ‘Backup All’, or select specific chat records that you want to save.
Choose ‘Back up on Mac’ to store the files within the Desktop app on your computer.Ħ. Once you’ve logged in, find the menu icon at the bottom left corner and click ‘Backup and Restore’.ĥ. Open the Desktop App and scan with your WeChat phone App to log in.Ĥ.Go to Wechat’s official site to download the Mac or Windows version of the Desktop app.Preparation: Laptop (WeChat PC or Mac Desktop App), Phone (iOS or Android WeChat App) Time: 15 minutes+, depending on how much chat history and file data you have For chat history and files: Use third party desktop appsįor chat history and files: Use Wechat’s PC/Mac Desktop App to store logs on computer (for device to device transfer only).For chat history, files, contacts, or moments: Request personal data backup files (EU, US only).For chat history and files: Use WeChat’s PC App or Mac Desktop App to store logs on computer (for device to device transfer only).
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